Shipping & Payment Info
Order processing. Orders are processed within 1–3 business days. Equipment orders may require account verification or completion of a merchant application before shipment; we will contact you if anything is needed.
Shipping. Equipment orders are confirmed directly with EBS before shipment, and shipping arrangements and any charges are confirmed with you at that time. Delivery times are estimates provided by the carrier and begin when the order leaves our facility. A shipping confirmation with tracking is provided when your order ships. Placed equipment under the Equipment Placement Program ships after the one-time $35.00 shipping and handling fee is collected by ACH.
Payment methods. EBS does not take payment through this website. Payments for equipment, software plans, and services are arranged directly with EBS — by invoice, through your merchant relationship, or by ACH debit under the applicable agreement, including Equipment Placement Program fees.
Sales tax. Sales tax is calculated and collected where required by law.
Order help. For questions about an order, shipment, or payment, contact sales@extraordinarybusinesssolutions.com or (202) 505-4332, Mon–Sat 9 AM–9 PM, Sun 9 AM–5 PM ET.
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