The EBS Suite — Everything After the Sale
EBS Order Watch
Every order at Take Ya Meds watched as it lands: stuck, unfulfilled, or drifting orders flagged to the owner before the customer has to ask. The store never sits unwatched.
Part of the EBS Suite — fourteen tools for everything after the sale, run from one HQ.
The Problem
The Order You Miss Is the Customer You Lose.
An online order that sticks — paid, unfulfilled, quietly aging — doesn't announce itself. The customer announces it, once, and then buys somewhere else.
Checking the store all day is a job nobody has. So the store gets checked when someone remembers, and the drift shows up as a refund.
Order Watch watches every order as it lands and flags what needs attention — you hear about it from us, not from an unhappy customer.
How It Works
Watched as It Lands. Flagged Before It Drifts.
Step 1
The Order Lands
Every order on your online store is watched from the moment it arrives — new, preparing, shipped, done.
Step 2
The Watch Flags the Drift
Stuck, unfulfilled, or unusual orders surface under Needs Attention — including mismatches between the desk book and the payment record.
Step 3
You Work the Book in HQ
The desk shows every order's state, median time to ship, and the return requests waiting — one screen, nothing unwatched.
What It Does
A Watchdog for Your Online Orders.
Every Order, Every State
New, preparing, ready, shipped, done — the whole desk at a glance, with test orders counted separately and never in the numbers.
Needs Attention
Stuck and drifting orders flag themselves — the watch speaks up before the customer does.
Seam Watch
Desk orders are reconciled against the payment record; mismatches open where you can work them.
Median Time to Ship
How long orders actually take, from the order history — the number your fulfillment runs on.
Returns, Watched Too
Return requests wait in the open with an outcome to work — never buried in an inbox.
Live at a Real Store
Order Watch monitors Take Ya Meds' store today — the same desk, the same watch, on a live book.
Who It's For
For Any Business That Sells Online.
If orders land while you're with a customer, on a ladder, or closed for the night, Order Watch keeps the store watched. It fits every trade EBS serves:
Pricing
Published Pricing. No Tiers, No Surprises.
EBS Order Watch — $14.95/mo per location, standalone.
Included at no extra cost for EBS processing clients.
Pairs with EBS Stock Watch: Order Watch + Stock Watch, $24.95/mo for both, standalone.
EBS processing: Interchange + 0.50% + a per-sale fee by average ticket — $0 under $25 · $0.05 at $25–$50 · $0.10 at $50+ · $35/mo flat.
Every suite tool is set up with you, not sold off a shelf — mapped to your counter in a free Business Review.
Questions
Asked at the Counter.
What does Order Watch actually watch?
Your online store's orders — every one, as it lands: new, preparing, shipped, done. Stuck, unfulfilled, or unusual orders are flagged to you.
How do I hear about a problem order?
It surfaces under Needs Attention in your console — including seam-watch mismatches between your desk book and the payment record — before the customer has to ask.
Is it running anywhere real?
Yes — Order Watch monitors Take Ya Meds' store today, live, on the same rails your store would run on.
Does Order Watch change my orders?
In desk mode your team works the book right in the console. Connected stores — like Take Ya Meds — run read-only: the watch flags, and actions stay in the shop's own panel. Either way, nothing changes without you.
What does it cost?
$14.95/mo per location standalone — and for EBS processing clients the price is waived: Order Watch is included at no extra cost with your processing. It also pairs with EBS Stock Watch at $24.95/mo for both, standalone.
Not Sure Where the Gap Is?
Not Sure Orders Are the Gap?
Eight statements, one score, and a straight read on what to fix first — orders, reviews, your numbers, or your website.
Free Business Review
Everything After the Sale — Start With the Watch.
Tell us how online orders run at your shop today — and the last one that got away — and we will map EBS Order Watch, and the rest of the suite, to your counter in a free Business Review.